• +39 0699727015
  • SIHLCITY, Kalanderplatz 1, Zurich 8045

Services

Deposits

‍Deposit to Renaissance Invest Ltd should be made from a source (e.g. bank account, payment system, credit/debit card).Client should provide card/bank account ownership confirmation to avoid payments from 3rd parties.For example, if client wants to deposit using card, the card scan copy or card photo should be provided (read more about verification and AML policy). If client doesn’t comply with this policy, deposit can be rejected.Please note that client’s account Renaissance Invest Ltd can be deposited with the amount different from what was sent because of the commission. The Company does not charge any commission it can be charged by payment system or bank. Please, find out more about commission on the deposit/withdraw page.

Withdrawals

‍According to generally acceptable AML rules and regulations, client should withdraw funds only through the same bank account or credit/debit card or payment system account that was used to deposit the funds and the same currency. In addition, when you deposit or withdraw money for trading purposes, you should be aware that additional fees and restrictions may apply. Without derogating of the foregoing, Renaissance Invest Ltd may execute withdrawals to a different facility than the one used for the deposit, subject to Anti Money-Laundering regulations. Additional information and documents may be required to present from client during withdrawing process.

‍Withdrawing process

To withdraw your funds you should follow several steps and rules below: 1. Log in to your personal account. 2. Open Internal transfer tab and withdraw your funds from trading account to the MoneyBox. 3. After processing of internal transfer is done, you can apply for the withdraw from the MoneyBox to payment system, bank or card. 4. Open withdraw funds tab and fill out the fields.If the additional documents is required, we contact you within one working day. When there are two or more active details, the withdrawal is carried out on any of the selected details in proportion to deposits. Withdrawing funds to bank accounts are possible only after depositing money through a bank.The Company does not charge any commission. Commission based on the beneficiary’s bank.Withdrawing process will be completed within 5 business days from the moment of accepting withdrawing request by the Company from the Client.Attention! Renaissance Invest Ltd , in accordance with international laws on combating terrorist financing and money laundering, does not accept payments from third parties and payments to third parties are not carried out. Renaissance Invest Ltd is not liable in case of 3rd parties delays, who are not related to the company.Bank transfer takes 3-5 banking days under normal conditions.The Renaissance Invest Ltd company processes withdrawals to the Visa, Mastercard, China Union Pay Cards within 1-2 business days. But please note that under normal conditions payments go up to 6 banking days from the moment of accepting withdrawing request by the Company from the Client.

What is an Underlying Asset?

A commodity, index, stock, currency pair or any other financial asset that constitutes the basis for creating an option.

Colors of the rates on the trading platform

Green indicates the rising of a price, and red indicates the falling of a price.

What is the time shown on this site?

The time is set at GMT +0 and it’s synchronized with the market time.

Where can I view the precise trading hours of each asset?

A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented through the platform. At the Asset Index and Expiry Rates pages whose links can be found at the bottom of the homepage.

Where can I view my transaction history?

All your deposits, withdrawals and portfolio history can be viewed in the My Account section. Just login to your account and select the information you wish to view.

Should I install software?

No, Renaissance Invest Ltd is a web-based trading platform, meaning you can login to your account and trade on any device that has an internet connection.

Why am I unable to make a trade?

Unsuccessful trades are usually a result of insufficient funds, or if you are attempting a trade on an asset outside of the market trading hours. If neither of these reasons are the case, please contact us by mail to [email protected], or by phone.

What is Double Up?

If you are close to your expiry time, and you think that the direction you predicted is on a roll, then you have the chance to “do it again” by clicking on Double Up. By doing this, you can create a new trade with the same conditions, for the current price of the asset. In a nutshell, when things look good, Double Up gives you the opportunity to increase your investment and thus, double your profits.
Double Up Benefits:
Increase your investment on open positions
Make double the profit on expiry
Immediately capitalize on a strong position

What is Rollover?

When it’s close to expiry time of a binary option, the position is out-of-the-money, and the trader is convinced that the market will still move to his advantage, then he can decide to delay the expiration time by activating the “Roll-Over” feature and modifying accordingly the time of expiry.
To do so, the following requirements need to be fulfilled:
The specific binary option (i.e. the underlying asset, expiration time and product type) is still open and needs more than 3 seconds for closing time
The initial invested amount will increase by 30%
The position needs to be “out-of-the-money
The Roll-Over capability is not available for the last trade of the day
The Roll-Over capability is only offered once per position